6 Of The Best WordPress Software Plugins To Improve Your Lead Response Times.

boost your lead response time

Being the first to respond to leads is free. And since the majority of customers on the web shop around for services. With 78% of customers going with the first responder. It makes sense to optimize your lead response time process.

If you are serious about maximizing your online potential through improving your customer response time. Make sure to get your free copy of the Form2Text Calculated Spreadsheet.

Which you can use to gain a full picture of how your speed-to-lead software is benefiting your business. Along with calculated graphs and charts that’ll track your speed-to-lead progress over time and an email checking counter.

It’s built with Form2Text in mind, but can be used with any speed-to-lead software solution.

Also, don’t forget to take the Lead Response Time Test to see how long it takes your business to respond to customer leads. It just takes one minute. Want to find out how much you are losing every minute you don’t respond to a customer query?

Try the Lead Response Cost Estimator Tool. It too only takes a minute and is so worth it for your business.

Selection Of Speed To Lead Software For WordPress

So let’s dive right in then. We’ll have a look at some of the best speed to lead software out there for WordPress.

Note: software that integrates with WordPress is generally called a plugin. So that’s what we’ll be calling these pieces of software in this blog post.

form2text wordpress software logo hahamarketing.com
Form2Text Lead Response Software by Hahamarketing.com

1. Form2Text by Hahamarketing.com

Hahamarketing.com’s very own custom developed WordPress plugin (software). We developed this piece of lead response time software because we were tired of constantly missing out on leads that went to competitors that responded more quickly.

Form2Text works by sending an SMS message to your phone whenever someone submits a contact form on your WordPress website.

It also comes with a Math Spam Captcha to halt those nasty spam messages and save you time. It even features a privacy mode so your messages can stay off third party servers.

What’s more, it’s free to download and install. It comes with direct support. It’s easy to use. Bespoke rollout is available.

Live Call Callback Plugin

2. Live Call: Callback Plugin For WordPress.

Live Call is a plugin for WordPress that allows your customers/leads to contact you immediately by phone.

It works like this – a customer comes to your website. Enters his name in the Live Call widget. Then gets connected with someone on your sales team automatically by phone.

LiveCall also comes with a call back scheduler. An exit intent popup that’ll appear if a visitor to your site appears to be leaving your website.

Overall, if you have someone available to talk on an immediate basis. Then Live Call is definitely a good option. However if you do alot of international business and don’t have a 24/7 sales staff you might run into issues.

Chat Bot WordPress Software

3. ChatBot For WordPress.

ChatBot for WordPress is a simple, light-weight, programmable chatbot that won’t slow down your website. You can interact with your customers 24/7 using this plugin.

ChatBot is designed to be easy to use and doesn’t require any technical knowledge to use

However ChatBot, like any conversation bot. Does have its drawbacks. Some customers just don’t like talking to bots. Plus it can take some time to configure and finesse correctly for your customer interactions.

Real Time Statistics WordPress Plugin

4. Visitor Real Time Statistics

If you are a local business with local customers. Especially if you are a brick and mortar business with no online ecommerce facility. Then it’ll pay to know exactly where your customers are coming from.

Visitor Real Time Statistics can help you discover which of your customers come from your local area and doesn’t require the applied knowledge of a heavy weight tool like Google Analytics.

If however you sell internationally and have customers from other countries. Knowing which of your customers are locals won’t help much.

Also, it’s harder for systems such as these to track Desktop locations because many of the Internet Service Providers terminate the Internet connections far away from where the customers are actually living.

Appointment Hour Booking Software

5. Appointment Hour Booking WordPress Plugin.

The Appointment Hour Booking plugin for WordPress allows your customers to schedule an appointment to meet you or one of your sales staff at a time that suits both of you.

This plugin allows you to define opening hours, services type, price and duration and can come in handy if you are advertising to locals who want to see a real live person before making a purchasing decision.

The only problem is though unless you are specifically advertising and targeting local traffic. Or you are willing to travel great distances to sell your services. The Appointment Hour Booking software isn’t suitable.

Hubspot CRM Software Plugin WordPress
HubSpot CRM Software For WordPress

6. HubSpot – CRM, Email Marketing, Live Chat, Forms & Analytics

Last but not least we come to the Customer Relationship Management (CRM) WordPress plugin from Hubspot. This tool is a one size fits all affair. Integrating your WordPress site with the Hubspot CRM.

It does email marketing, live video and text chat, web forms and even provides analytics. It’s free to download and install.

For businesses familiar with Hubspot, this plugin is essential for integrating the CRM with your businesses WordPress site. The only issue is however is that the tool can get expensive to users for certain essential features.

Although using a CRM is something we’d recommend for your business. The Hubspot charges can add up for a smaller enterprise.

Finally,

So there you have it. 6 of the best, free tools to use to dramatically improve your speed to lead response times from your WordPress site.

Do you have any experience with these tools? We’d be happy to hear your thoughts. Let us know how you handle customer response processes in your business. What is your average lead response time ?

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